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Title: Performance Management System – For Reward or Punishment? Many companies are using their performance management system to control and punish people/ divisions which do not meet their set targets. Seldom do I hear about celebrating good results. Sales people are probably the ones who get to celebrate for they are likely to have a "gong gong" arrangement to announce when they have won a new contract. But why are we not implementing a more positive approach of defining "celebration rules" as a part of the company's performance management system? You should go ahead and define which events or what…
Title: Strategy Elevator I have visited several companies in the past and many of them have asked me about how to make their performance management system one that reflects strategy. They all wanted to go from a KPI / operational focus, to a more strategic focus and asked for help. My advice was to not even think about what they had in their current Performance Management system. Even if they had good data that was hard to collect, they must just leave it all for a while when structuring a Strategic Balanced Scorecard. This process of “emptying your brain of…
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