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Title: Are we in control of rising cost or is cost ruling us? As a young financial controller I made an observation that I won’t ever forget. I had collected the various departments’ budgets for the next 5 years (bottom up process) and summarized the numbers. The 5 year period showed increased cost. When my manager saw the rising curves he stopped for some seconds and took the pen and drew a new line. “This is our future cost development” he said. At first I thought he was not serious, but after a while I understood he really meant it.…
Title: What a difference words can do! In my young days I worked for a big fortune 250 company. As the financial controller working in the shared services department, I had an experience which, I will never forget. All the managers (40 in total) were gathered for an extended management meeting and as a young controller I watched the Vice President speak to the managers. He started his speech with good words. As we were in the corporate shared service center of a company of 20000 employees we were often regarded as "cost center" and "overhead". We were not a…
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