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Title: Don’t just keep running faster – rather stop and ask 7 important questions Have you sometimes been told that you need to be more productive? You need to work harder? You need to be more efficient? Most people, when they hear these words, think that they need to speed up their work. “The management thinks we are too slow.” Efficiency and productivity are in most cases not linked to the speed of work. In fact, efficiency and productivity comes from the following: Making sure what you contribute towards fulfilling your company’s strategy. (Justified by strategy – adding value) What…
Title: KPI Mania I have been visiting several customers lately and have been seeing their scorecards. Among all, particularly in banking and finance I noticed that their scorecard is populated with up to 100 KPI's! They might have an objective - "high uptime on our critical banking systems" with 50 corresponding KPI’s that show the uptime status on each of the critical systems. The scorecard looks overpopulated and it is not easy to read how well they are executing their strategy. My advice to companies that tend to fall into this "KPI Mania trap" is to consolidate. Instead of having…
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