The following library of key performance indicators is intended to provide an example of the choices some organizations make in building their scorecards and dashboards.
- Invoice accuracy
- Total number of customer claims
- Order entry accuracy
- Total sales
- Sales growth
- Cost per delivery per customer ...
- Cost of freight per unit shipped
- Purchase order cycle time
- Cash to cash cycle time
- Average transit time
- Number of orders shipped
- Value of fill rate ...
- % of planned developments on schedule
- Clinical evaluations
- Life cycle costs
- Building occupancy requirements
- Service and Repairs
- Maintenance costs of light service ...
- Lean production preparation
- Total man-hours worked
- Reductions in cost from increased plan reliability
- Cost of labour
- Cost of materials ...